Dolphin Discovery Cancun, a renowned brand in the tourism industry, offers an unforgettable experience for visitors seeking adventure and marine life encounters. Situated in the vibrant city of Cancun, their state-of-the-art facility provides a unique opportunity to swim and interact with dolphins in a safe and controlled environment. With over twenty-seven years of experience, Dolphin Discovery Cancun is committed to delivering exceptional service and ensuring the well-being and conservation of these majestic creatures. Their team of highly trained professionals prioritizes creating an educational and enjoyable atmosphere for guests of all ages. Exciting activities such as dolphin encounters, dolphin swims, and even VIP experiences allow visitors to forge a deeper connection with these intelligent beings. Dolphin Discovery Cancun sets itself apart by providing a memorable and transformative encounter with dolphins, leaving guests with cherished memories that will last a lifetime.
Amenities and More
- Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Children
- Good for kids
- Planning
- Getting tickets in advance recommended
Reviews
I recently visited Dolphin Discovery at Cozumel and had a disappointing experience. The $98 ticket for the dolphin encounter allowed just one interaction session, where you touch, kiss, and hug the dolphin. However, we were not allowed to bring phones, and photos came at an extra cost of $70, the angles weren't great, as photographer is behind us , also they are NOT professional . The total activity cost $170 per person. The 30-minute activity ended up taking 1 hour 30 minutes due to them combining our group with others, significantly impacting our time. Additionally, the food area closed at 3:30 pm, and despite arriving at 3:28 pm, we were denied service. Overall, not worth the money, and caution is advised before booking.
Horrible experience. Will never come back! From start to finish the entire thing was horrible. Laura guest service manager was incredibly rude and condescending.
Staff - unfriendly
Event- short and sweet, nobody even tried to entertain you
Location- pretty
Price- okay
How does the price of photograph package cost more than the actual experience itself?
Revisit your prices for the photos and perhaps maybe y'all could get some sales without being so pushy.
Ain't noone paying $200~$400 for some half baked photographs.
Your photographers are not professional to warrant such an insane amount of money. The images shown to us were mediocre at best.
And why is bottled water $8? If this isn't madness I don't know what else this is.
The experience with swimming with the dolphins was the only thing that was enjoyable here
Stayed at the Riu Palace Las Americanas and booked travel through Amstar, picked us up from the hotel, brought us there and explained the whole procedure very well to us. Felt very safe and secure for my first time doing anything in a foreign country. Great experience, would highly recommend for anyone looking to swim with dolphins. Tips are not included for your driver, just a heads up. Bring some cash for tips and photos of your adventure with the dolphins if you would like some photos.
We came here as part of the Cancun City pass and so glad we did. The sail over to the island is easy and quick (max half an hour) and really nice when it's sunny, you can see the land at all times which puts me at ease. The resort itself is big with two pools two snack bars, drinks and food are all inclusive within the price. There are dolphins jumping around as you walk in which is lovely. We did a manatee experience and the two ladies (Sabina and Africa) were just lovely, so were the human instructors! 🤣 Really though, they were great in telling us all about the lovely manatees and showing us what they could do. It was just me and my partner too with the manatees which was lovely. I couldn't have asked for anything better. The excursion itself to swim with the manatees was pretty decent in price. The photography was VERY expensive but it's one of those once in a lifetime experiences so you just end up going for it! I think we paid about $80 for the photos, but what can you do eh. Would definitely recommend to anybody visiting the area, we stayed in Playa Del Carmen and this was about an hour and a half drive away, and then half an hour boat. After the manatee swimming, we got a taxi to one end of the island, hired a golf buggy then rode to the other end. It was really fun and I'd definitely say to spend an afternoon doing that! Try to support the locals where you can ☺️
Trip was fine but mostly for spanish speakers. I could hardly hear any instructions in english. Trip organizing and punctuality was good.
This experience was amazing from start to finish. We got picked up in Cancun and got the ferry here. On the boat they had fresh juices and pastries. We first went in with the Manatee's, The trainer explained where they were from, an average weight and then we got to feed them some greens and stroke them.
We then went on to the seals, the 1 we seen was just a pup, this was a different handler but you could tell they had a bond.
Next the dolphins, these were amazing. They felt rubbery which I wasn't expecting. We were with them for about 45 minutes. They did various tricks and then the handlers got people involved to do things such as a dolphin kiss, hand holding and where they dolphins dragged you in the water.
After all of this we were able to go get food included in the price and all inclusive drinks. This was a nice time to relax. They also have lovely hammocks if you want some time away from all the excitement.
I had heat stroke and they treated me like royalty, very accommodating. Very understanding as I’m from Canada and not used to Cancun heat 😅 …
Horrible experience. Will never come back! From start to finish the entire thing was horrible. Laura guest service manager was incredibly rude and condescending.
Staff - unfriendly
Event- short and sweet, nobody even tried to entertain you
Location- pretty
Price- okay
I recently visited Dolphin Discovery at Cozumel and had a disappointing experience. The $98 ticket for the dolphin encounter allowed just one interaction session, where you touch, kiss, and hug the dolphin. However, we were not allowed to bring phones, and photos came at an extra cost of $70, the angles weren't great, as photographer is behind us , also they are NOT professional . The total activity cost $170 per person. The 30-minute activity ended up taking 1 hour 30 minutes due to them combining our group with others, significantly impacting our time. Additionally, the food area closed at 3:30 pm, and despite arriving at 3:28 pm, we were denied service. Overall, not worth the money, and caution is advised before booking.
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